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Shipping/Returns

SHIPPING:

La Monarca Bakery works to ensure all packages are shipped in a timely fashion. Due to restrictions from the COVID-19 ordinances, there may be some delays in shipping. NOTE - PLEASE EXPECT delays in shipments due to the COVID-19 pandemic. 

 

REFUND/CANCELLATION AND RETURN POLICY:

All returns/cancellations or refunds are subject to review and will be resolved on a case-by-case basis.

If something doesn’t work out, we will review your case for possible refund. In order to start this process, you must:

  • Start the return process within 15 days of receiving your item.
  • Product must be in new or unused condition, with all original packaging.
  • We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product. 
  • Ship the product as soon as possible so it arrives at our facility within 45 days  of receipt of the item. 
  • We inspect all returned items and will refund you based on the condition of the item.
 


Please contact info@lamonarcabakery.com if you need to return an item outside the 15 return time frame.